Privacy Policy

Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING

DATA

THE NATURAL PATH, A PROFESSIONAL NATUROPATHIC CORPORATION ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address

• Payment information when you make a purchase or request a quote

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, device information

• Website usage patterns and analytics

• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests

• Appointment details and preferences

• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our services

• Processing transactions and payments

• Communicating with you about your inquiries, appointments, and promotions

• Enhancing website functionality and user experience

• Ensuring security and fraud prevention

• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed immediately.

Message Frequency & Content:

• Message frequency varies based on your interactions with our business

• Messages will be directly related to the services you have requested

• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at drgoldstein@ndnaturalpath.com

• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)

• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive

• All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

• If required by law, legal process, or to protect our rights

• In response to valid law enforcement requests or court orders

Business Transfers:

• In case of mergers, acquisitions, or sale of assets

• In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest

• Secure access controls and authentication mechanisms

• Regular security assessments and updates

• Employee training on data protection

• Breach notification protocols in accordance with applicable laws

• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use a small number of third-party tools to understand how people use this website, so that we can improve it. Here is exactly what each one does.

Google Analytics tells us how many people visit, which pages they read and how they found us. It reports on visitors as a group rather than as named individuals.

Microsoft Clarity records anonymised session activity: the pages you view, where you click and scroll, and how your mouse moves. We use it to find places where the site is confusing or broken. Any text you type into a form is masked, so what you enter is not recorded and is not visible to us. We do not use these recordings to identify individual patients, and we do not combine them with your health information.

Meta (Facebook and Instagram) advertising tools. We use the Meta pixel to measure how well our advertising works and to show relevant ads to people who have visited this website. It records that a browser visited a page on our site. We do not send Meta your name, contact details, medical history or any information you enter into a form, and we do not use it to build audiences based on any health condition. You can control how Meta uses your information in your Facebook or Instagram ad settings, and you can limit this tracking through your browser settings or the opt-out controls described above.

We do not sell your personal information, and we do not use health information for advertising.

You can control cookies through your browser settings, though disabling them may limit some features of this website. You can also opt out of Google Analytics on every site you visit by installing Google’s browser opt-out add-on.

If you are a California resident, you have additional rights over your personal information, including information relating to your health. Those rights are described in section 7 below.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information

• Opt-out of marketing emails by clicking "unsubscribe" in our emails

• Opt-out of SMS messages by replying "STOP"

• Request information on how we process your data

• Withdraw consent at any time for future communications

• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by THE NATURAL PATH, A PROFESSIONAL NATUROPATHIC CORPORATION.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

THE NATURAL PATH, A PROFESSIONAL NATUROPATHIC CORPORATION

Phone: (949) 493-7284

Email: drgoldstein@ndnaturalpath.com

Website: https://ndnaturalpath.com/

By using our website and services, you consent to this Privacy Policy.